Question 1

Are your products handmade?

Accepted Answer

Yes. Every Kewal Baa pickle and namkeen is handcrafted in-house in our FSSAI-licensed facility using traditional Rajasthani recipes passed down since 1952.

Question 2

Do you ship across India?

Accepted Answer

We serve customers across India. Orders are dispatched from Rani, Pali, Rajasthan and delivered through trusted courier partners.

Question 3

Is there free shipping?

Accepted Answer

Yes — we offer free shipping on all prepaid orders above ₹1000.

Question 4

What payment options are available?

Accepted Answer

We accept online prepaid orders only (No COD). Payments are processed securely at checkout.

Question 5

What is the shelf life of your pickles and namkeen?

Accepted Answer

Pickles typically stay fresh for 9–12 months when stored properly, and namkeen is best enjoyed within 30–45 days of opening. Exact shelf life is printed on each pack.

Question 6

How should I store the products?

Accepted Answer

Keep pickles in a cool, dry place and always use a clean, dry spoon. Store namkeen in an airtight container away from moisture and direct sunlight.

Question 7

Do you make custom or bulk orders?

Accepted Answer

Absolutely. We offer white-label manufacturing, distributor partnerships and corporate gifting. Visit those pages or contact us for MOQ and pricing.

Question 8

Are preservatives or artificial colours used?

Accepted Answer

No artificial colours. We use traditional ingredients, cold-pressed oils and hand-ground spices for authentic taste.

Question 9

How can I track my order?

Accepted Answer

Use our Track Order page with your Order ID and registered phone number to see the latest status.

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